Frequently Asked Questions

Frequently Asked Questions (FAQ)

1. What are the limitations of the free converter utility?
You can convert unlimited data, but the Excel file size should be within the allowed limit.
2. Where can I access this utility?
It’s an online tool, accessible from any device with internet.
3. Can I change the Excel template format?
No, the template format is fixed. Please use it as provided.
4. What do I get with a paid subscription?
You get a higher file size limit and can convert unlimited data.
5. What if my system is formatted or replaced?
No problem. It’s a web-based tool and works from anywhere.
6. Is the paid subscription refundable?
No, once paid, the subscription is non-refundable.
7. How can I buy a license?
  1. Go to Buy Page
  2. Click Pay Now
  3. Complete the payment
  4. Fill the License Form
8. Is this utility safe?
Yes. We don’t store any Excel or XML files on our servers.
9. Does it work with Tally 7.2, ERP 9, and Prime?
Yes. It supports all versions of Tally.
10. Can I use it on mobile?
Yes, it works on mobile but is easier to use on desktop.
11. Do I need to install any software?
No installation needed. It works entirely online.
12. How do I upload the Excel file?
Just visit the utility page, choose the file, and click “Generate XML”.
13. What is the max file size in the free plan?
There’s a size limit. Check the upload page for details.
14. Are updates free?
Yes. Excel template updates are free.
15. Can I convert multiple templates at once?
No. One template can be converted at a time.
16. What types of vouchers are supported?
Sales, Purchase, Payment, Receipt, Contra, Journal, and more.
17. Can I re-download the XML file later?
No. Files are not stored. Download it right after generating.
18. What if I get an error during conversion?
Check your Excel format and data. Refer to the help guide.
19. Where can I find help?
Visit the Help Guide page.